Legal
Privacy Policy
This policy explains what information NOVAC collects through this website and how it is used.
Information we collect
When you submit a service request, we collect the contact, facility, and equipment information you provide, including any files you attach. We use this information to respond to your request, schedule service, prepare estimates, and maintain service records for your facility.
How we use information
Information is used to deliver and document requested services and to communicate about scheduling, estimates, approvals, and follow-up recommendations. We do not sell information submitted through this website.
Service providers
We may use third-party providers for hosting, email delivery, scheduling, and record-keeping. These providers process information only as needed to support NOVAC service operations.
Retention
Service records, maintenance history, and estimates are retained so facilities have a clear equipment history.
Contact
Questions about this policy can be directed to novacfitservice@gmail.com or 571-534-7112.